How to start Debt Collection

How to Start Debt Collection (Poland & International)

Fast Start: Send Your Claim

Email us your debtor’s name, invoice number, amount due and due date. Attach any contracts or delivery proofs if available.

Email: cs@ewcollections.com  |  Phone: +48 71 726 13 10

Or submit the claim online: Debt Collection Order Form.

What We Need to Start

• Debtor details (company name / individual name, address, country)
• Claim details (invoice number, amount, currency, due date)
• Supporting documents (contract, purchase order, delivery note, emails)
• Your preferred approach (payment plan, immediate payment, interest/fees)

Step-by-Step: Our Collection Process

Step 1 — Case Review 

We verify your documents, check limitation periods and conduct an initial debtor screening.

Step 2 — Amicable (Pre-Legal) Collection

We contact the debtor in their local language, negotiate payment or a structured plan, and send formal demand letters where necessary. Our goal is to recover quickly and without upfront costs.

Step 3 — Legal Options (If Needed)

If amicable efforts fail and the claim is viable, we coordinate legal action with our partner law firms in the debtor’s country, and supervise enforcement (bailiff/collector) after judgment.

Step 4 — Reporting & Payout

You receive regular status updates. Funds collected are remitted to you according to our engagement terms.

Fees & Timing

We operate on a no win – no fee basis in the amicable stage. Our success fee is charged only after recovery and depends on claim value and complexity. Most pre-legal cases close within 2–6 weeks; legal cases depend on local court timelines.

Poland & Cross-Border Cases

Need local expertise in Poland? Start here: Debt Collection in Poland

Check time limits before filing: Limitation Periods in Poland

Data Protection & Compliance

We process B2B and B2C claims in full compliance with applicable laws and personal data protection requirements in each country. Communications are professional, ethical and documented.

Start Now

Send your claim by email or submit it via our online form. Our case managers will review the file within 30 minutes and begin recovery immediately.

Email: cs@ewcollections.com  |  Phone: +48 71 726 13 10

Place Your Account Online

FAQ – Starting Debt Collection

Do I need a Polish lawyer to start?

No. We handle the pre-legal stage for you. If legal action is required, we coordinate local counsel.

Can you start without a signed contract?

Yes, if other proofs exist (e.g., order confirmations, delivery notes, emails). We assess evidential strength during review.

Will you add interest and recovery costs?

Where legally allowed, we request statutory interest and reasonable recovery costs from the debtor.

How fast can you proceed?

We typically review within 30 minutes and contact the debtor immediately after acceptance.